Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from huedwell.com (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect information about the individual pages you view, the websites or search terms that referred you to the Site, and how you interact with it. We refer to this automatically collected data as "Device Information."
We collect Device Information using the following technologies:
- Cookies, which are data files placed on your device that often include an anonymous unique identifier.
- Log files, which track actions on the Site and collect data such as your IP address, browser type, internet service provider, referring pages and timestamps.
- Web beacons, tags and pixels, which are electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing and shipping address, payment details, email address and phone number. We refer to this as "Order Information."
How We Use Your Personal Information
We use the Order Information we collect to fulfil any orders placed through the Site, including processing payment, arranging shipping, and providing order confirmations. We also use this information to communicate with you, to screen orders for potential risk or fraud, and, when in line with your preferences, to share information or advertising about our products.
We use the Device Information we collect to help screen for potential risk and fraud, and to improve and optimise our Site through analytics and marketing insights.
Sharing Your Personal Information
We share your personal information with trusted third parties who help us run our business. For example, we use Shopify to power our online store and Google Analytics to understand how customers use the Site. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request, or to protect our rights.
Behavioural Advertising
We may use your personal information to provide you with targeted advertising or marketing communications we believe may interest you. You can opt out of some of this targeted advertising through the tools provided by the Network Advertising Initiative.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us using the details below. Your information may be transferred outside of Europe, including to Canada and the United States, as part of running our store.
Data Retention
When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@huedwell.com or through our Contact page.